Shipping Policy

After the pieces are made (3 to 5 days after payment), they will be shipped the same day or the next day, and the customer will be informed of the shipping date. If there is any delay in shipping, the customer will be notified immediately. Orders will be sent by carrier CTT and are expected to be delivered within the following deadlines: PORTUGAL (Continental and Islands): 24 to 48 working hours EUROPEAN UNION: up to 5 working days REST OF THE WORLD: variable, depending on the place of origin of the order. As soon as your order is ready (taking into account the period stipulated for the production of the piece), you will receive an e-mail for your knowledge. While we use all available means to ensure that your order is delivered within the estimated time, we cannot be held responsible for delays caused by factors outside our control. Nevertheless, we will always be available to help with any questions via e-mail. International orders may be subject to customs duties for which we are not responsible. In the event of failed delivery or return of the same, the customer is responsible for the cost of a new shipment.


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